• Core activity
    Customer Contact
    HQ
    Rotterdam
    CEO
    Robin Jansen
    Employees
    12,000
    Partner since
    December 2020
    Parcom contact
    With Parcom on our side we are able to strengthen our customer contact services and invest in technological innovation.
    Robin Jansen

    Yource is the market leader in customer contact within the Benelux. Through a unique combination of services such as insourcing, outsourcing, nearshoring, offshoring and recruitment, Yource is able to offer the full-suite of customer contact services for its clients. Yource is active in 7 countries with more than 12,000 employees and an annual turnover of more than €270 million. Historically, Yource has shown strong organic growth as well as made successful acquisitions. With its acquisition of Cendris in 2021, Yource has propelled itself as the #1 in the Benelux region servicing mid-cap and large-cap customer across all sectors.